In view of the novel coronavirus outbreak, the programme of the 25th ifva Festival will be cancelled. Tickets of all paid programmes can be refunded. They are:
- The 25th ifva Awards - Open Category Finalist Showcase Programme 1
- The 25th ifva Awards - Open Category Finalist Showcase Programme 2
- The 25th ifva Awards - Youth Category Finalist Showcase
- The 25th ifva Awards - Animation Category Finalist Showcase
- The 25th ifva Awards - Asian New Force Category Finalist Showcase
- Filmorphosis: Mak Siu-fung's 50,000 Hours
For the audience wishing to refund your tickets, please follow the instructions below. Thank you in advance for your understanding and patience as the refund process takes time. All Finalist Showcases of The 25th ifva Awards will be postponed to early August 2020, event dates will be announced soon. Stay tuned to ifva programme news on Facebook and Instagram , we look forward to bringing you more independent short films and moving images works from Hong Kong and Asia in the future!
- Please complete and sign the Refund Form . Kindly retain a photocopy or the completed Refund Form and the ticket(s)(both front and back) for record and future reference. Should any original documents be lost during the refund process and the applicant fails to provide the above for reference, the refund may not be able to processed.
- Please post the completed and signed Refund form and the original ticket(s) on or before 31 March 2020 to ifva's address below:
Hong Kong Arts Centre ifva
8/F, 2 Harbour Road, Wan Chai, Hong Kong
(Please state "Programme Refund" on the envelope)
- Upon receipt of the completed and accurate refund information and ticket(s), we will issue cheque and post to the designated address within two months.
- We will send an email to you with refund details before 28 Feb 2020. If you have paid by cheque, the original cheque will be post to you. If you have paid by cash, we will refund the ticket amount to the designated bank account as provided in email.
- Please reply to our email and provide necessary information such as address and/ or bank account number, etc. Upon receipt of the complete and accurate refund information and ticket(s), we will refund the ticket amount to you within two months.